Release Notes

Information on the latest features from the Borderless product team

28 articles

What's new: a step-by-step Onboarding tab for adding Borderless as your representative and Level 1 userThe representative and Level 1 steps now sit in a new Onboarding tab, one step per page, with a reminder to check for the Home Office email and enter the…
What's new: Recruitment process evidence, what Appendix D asks for and how to record it per sponsored individualThe Recruitment process page has been brought in line with the latest Appendix D guidance: Job advert and Additional evidence sections, what is missing per individual, and copying one advert…
What's new: Reports, three ready-made reports you can view and exportRun reports on your sponsored workforce, compliance gaps and fees from the new Reports page, and download each as a CSV.
What's new: complete your visa application in one sittingSubmit now takes you straight to payment, payment takes you to the helper step and then your ID check, all in the app.
What's new: Halo now checks Companies House for business changesHalo checks your sponsor licensed businesses against their live Companies House record every day, and surfaces ownership, director, status, name and registered office changes as they appear.
What's new: Upload one combined PDF, and 250 documents per batchUpload a single PDF containing every employee's payslip and Borderless splits it into the bulk upload for you. A batch now takes up to 250 documents instead of 50.
What's new: bulk import, country of nationality is now required and Role ID is optionalEvery import row now needs a country of nationality, Role ID has become optional so you can import people before their employment details, and your rows are saved while you…
What's new: sponsored and non-sponsored workers, manage your whole workforce in BorderlessSponsored status is now recorded against the person, roles work for staff you do not sponsor, and your compliance score covers your whole workforce.
What's new: resolving a flagged payslip in HaloHow to resolve a flagged payslip in Halo by correcting a mis-read figure or recording the reason the pay was legitimately lower.
What's new: your Client Care Letter and case closing lettersWhen you accept an offer you now sign a personalised Client Care Letter, and you receive a letter confirming the outcome when your case concludes.
What's new: Iris, your form assistant for sponsor licence applicationsIris now helps you fill in your sponsor licence application inside Borderless, explaining fields and suggesting answers you confirm.
What's new: Halo, your compliance dashboard, and tracked changes to reportHalo brings your workforce's sponsor compliance into one dashboard, and Borderless now flags reportable worker changes with their Home Office deadline the moment they happen.
What's new: Guidance and automatic checks on every CoS documentInline guidance on every CoS document section, automatic document verification, a bank statement balance check, employment evidence requirements at submission, AI feedback on written answers, and auto-saving drafts.
What's new: Bulk import individuals by Role IDBulk import now references an existing role by its Role ID instead of a free-text SOC code and band, so job descriptions and SOC codes stay consistent with your saved…
A simpler way to complete your visa applicationYour visa application now shows you exactly which documents you need upfront, checks them as you upload, and only asks for what could not be read from them.
What's new: Sona integration, your workers and right to work documents in Borderless automaticallyConnect Sona to Borderless to bring your sponsored workers and their right to work documents across without re-keying them.
What's new: Expected dates on your timeline, so you can see when each stage should completeYour case timeline now shows expected completion dates for current and upcoming stages, with the same estimates in your emails and from our support assistants.
What's new: A faster Send Offer flow you can save and resumeSave an offer as a draft and finish it later, see what candidate details you need before you start, and move through a clearer, pre-filled wizard.
What's new: Document guidance, "I can't provide this" and pre-submission checklistExpanded guidance cards, a structured "I can't provide this" option with reason and explanation, and an AI-powered pre-submission document checklist are now live in CoS further information requests.
What's new: Smart Document UploadUpload up to 250 documents at once, or one combined PDF that Borderless splits for you. Borderless AI automatically classifies, extracts key data, matches each document to the right employee,…
What's new: Priority Slot Tracking - full visibility into your COS priority requestSee every chase we've sent to the Home Office, receive automatic updates at each milestone, and understand exactly what your priority fee covers before you pay.
What's new: Job description accuracy, compliance blocks & employment profile editingFour compliance and platform improvements: JD accuracy confirmation, suspended sentence blocking, Afghan entry clearance restriction, and employment profile JD editing.
What's new: UK Employment Rights Check in Employment ContractsBorderless automatically checks employment contracts for UK employment rights evidence, with a guided confirmation flow, template picker, and bulk remediation at Step 6.
What's new: Right to Work and ECS checks -- verifying your sponsored workers' right to workBorderless now guides employers through UK Right to Work requirements for sponsored workers, including the Employer Checking Service pathway for undefined CoS cases.
What's new: Payslip compliance and salary validationPayslips now contribute to your workers' compliance scores, and a new calendar view shows which pay periods are covered, following the Home Office's April 2026 pay compliance rule changes.
What's new: Compliance now reflects sponsorship statusNon-sponsored, settled, and externally sponsored workers now only see the compliance checks that actually apply to them.
What's new: HRIS integrations marketplace, connect your HR system and sync people and documents automaticallyConnect HiBob, Workday, BambooHR or Sage HR yourself, sync sponsored employees into Borderless, and have their documents checked automatically.
What's new: Cases – your immigration cases in one placeThe new Cases page brings all your immigration cases together – Sponsorships, CoS Requests, Sponsor Licences, and Changes of Circumstance – with proactive action alerts and a live activity feed.