What's changed
You can now go from submitting your application details through payment, your ID check and adding Borderless as your UKVI helper in one go, without waiting for a caseworker between steps.
Submit goes straight to payment
When you confirm your details you land on the payment page. You are no longer sent back to your home screen to find the Pay button.
Payment goes straight to your ID check
When your payment goes through you see a confirmation and are taken directly into the ID check instructions. Previously a caseworker had to release you to this step, which typically took one to two working days.
The helper step is in the app
Adding Borderless as a helper on your UKVI account used to be done on a phone call. The app now walks you through it and shows you the codes UKVI sends us. If you hit a problem, a call is still available. See Adding Borderless as an Authorised Helper on Your UKVI Account.
If you step away
If you pay and leave before finishing your ID check, we send you a notification confirming payment and linking you straight back to where you left off.
What has not changed
A Borderless caseworker still reviews every application before anything is submitted to the Home Office. Confirming your details sends them to us, not to UKVI.
Government guidance: Skilled Worker visa: how to apply