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How do I complete my ID check?

IMPORTANT: After submitting your ID, stop and return to Borderless - do not continue the visa application.

R
Written by Rona
Updated over 2 months ago

Step-by-Step Guide

1.šŸ“± Download the App

  • On your mobile phone, download the UK IMMIGRATION: ID CHECK app (purple icon), available on both Apple and Android devices.

2. šŸ” Get Your Connection Code

  • Open the app and click Continue.

  • Select the Connection Code option.

  • A unique code will appear - leave this screen open or note down the code.

3. šŸ–„ Log in to Your UKVI Account

  • Use only this official link provided by Borderless to log in

  • Confirm your BRP card number and date of birth to sign in.

  • Make sure the application says Skilled Worker - if not, stop and contact us.

4. ā˜‘ļø Verify Your Contact Details (If Asked)

  • You may be asked to confirm your:

  • Phone number - Click ā€œConfirm your phone numberā€

  • Email address - Click ā€œConfirm your email addressā€

5. šŸ”— Connect the App to Your UKVI Account

  • In your UKVI account click Continue Application

  • Click Confirm Your Identity

  • Click Yes or Continue until you reach the page that says Continue on the app

  • Enter the Connection Code from Step 2 and click Continue

6. šŸ“ø Complete the ID Check in the App

  • Once connected, confirm identity via email or phone

  • Take photos of your BRP or Passport (passport must be EU, EEU, or a Swiss issued passport)

  • Scan the BRP/Passport chip

  • Scan your face and take a live photo

  • Review and click Submit Information

Having trouble? Try using a different phone first. Only contact us if the app fails after trying a second device.

7. āœ… Confirm You're Done (DO NOT CONTINUE!)

  • Once you see "Identity details submitted" click Disconnect and close the app

  • Do NOT continue with the rest of the visa form

  • Return to your Borderless application and click ā€œCompletedā€ under the Complete ID Check section

āš ļø Do NOT continue past this stage and fill in the visa form a or enter any sponsor/CoS number. Doing this may delay or cancel your application.

ā—Please note:

If you are unable to use the app to verify your identity, we will need to book you a biometrics appointment. The next available appointment will be at least 3 weeks away & sometimes costs up to £150 per person so if possible, we highly recommend that you try using the app to verify your identity.

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