Skip to main content

Notifications Centre

Everything you need to know about the notifications centre on the Borderless portal.

Written by James Balino
Updated over 3 weeks ago

✨ What is the Notifications Centre?

The Notifications Centre is a new Borderless feature available to all users, including candidates. It helps you stay informed by surfacing important updates and actions you may need to take.

📌 What you’ll receive notifications about

You’ll receive notifications for:

  • Immigration case updates
    Updates to the status of immigration cases, including:

    • Changes of circumstance

    • Certificate of Sponsorship (CoS) requests

    • Visa application updates

  • Compliance risks or missing documents
    Alerts when action is required to stay compliant

  • Expiring documents
    Reminders when important documents are nearing expiry

🧭 How to access the Notifications Centre

  1. Log in to the Borderless platform

  2. Click the 🔔 bell icon in the bottom left corner

  3. View all recent notifications in one place

✅ Why this is useful

  • Stay on top of important case updates

  • Reduce the risk of missing compliance actions

  • Get early reminders for expiring documents

  • Quickly navigate to the right place in the platform

Clicking on a notification will take you directly to the relevant case, task, or document.

Did this answer your question?