To submit a CoS request:
Go to the ‘CoS Requests’ tab in the Borderless app
Click ‘Add Request’ to begin a new CoS request
🧾 Filling Out the CoS Request
Each request contains 11–13 sections shown in a clear To-Do list format.
Sections may vary depending on your answers (e.g. hiring for roles under SOC codes 6135 or 6136 or new employees may trigger the need for additional documents like a Displaced Worker Check).
If you’ve uploaded documents before, you’ll have the option to reuse them where applicable.
Once you've completed the form, click 'Continue' to review and choose between two processing options for your CoS request:
Priority - For a £200 fee, the Home Office will process your CoS request within 5 working days.
Standard - No additional fee, with a typical processing time of 8 to 16 weeks.
⚠️ Please note:
Once the application has been submitted, it cannot be upgraded to Priority, so make sure to select the correct option before submitting.
Priority processing is only available for Undefined CoS requests.
📩 What Happens Next?
You’ll get an email confirmation once your CoS request is submitted.
Our immigration team will review and process the request.
Once approved, the CoS status will be marked as Granted and you’ll be notified.
📎 Further Documents Request
Sometimes the Home Office may require additional information to make a decision on your CoS request. They typically give a 5 working day window to respond.
If you receive an email from the Home Office requesting further documents or clarification, do not reply directly.
Instead, forward the email to [email protected], and our Immigration team will handle the response on your behalf.
💬 Need help or an update? - Open the Support tab at the bottom right of your screen to contact our team directly.